Primo Amore Beauty does not issue refunds or exchanges for any reason or circumstance; unfortunately, all sales are final. Our customers are like family at Primo Amore Beauty and to show our appreciation and dedication to our services, if you have any question, please contact customer service.

Processing can take between 2–5 business days, depending on your method of payment. In most cases, orders will be shipped within 5–8 business days. If you have any questions about your order, please contact us directly. You will receive a notification via email after your order has been processed. We do not ship on Sundays or Federal Holidays. Any orders placed on a holiday will be processed and shipped out the next business day. All orders with standard shipping will incur a $9.99 shipping surcharge and should arrive within 5 - 8 business days after processing is completed. Express shipping is available for $21.95 and should arrive within 1-3 business days after processing is completed..

We are currently only shipping in the United States.